Our Privacy Principles

SOLIDPYCO Payment Service ("we," "our," "us") is committed to protecting your privacy and ensuring transparency about how your information is collected, used, and shared. This Privacy Policy explains the practices concerning the collection, use, and disclosure of user data when you use our app.

1. Information We Collect

1.1 User Position

We collect your location data ("position") to provide technical functionalities as described below.

Purpose: The user's position is collected for technical reasons only, such as enabling app features that rely on geographic information.

Privacy: Your position data is not displayed to other users and is not shared with any third parties or entities outside of SOLIDPYCO.

1.1.1. How we get your personal data and why we have it

The Personal Data we have about you is directly made available to us when you:

- Create or register an Account;

- Use any of our Services or receive transfers through any of our Services;

- Contact our customer support team or correspond with us;

- Fill in our online forms or respond to surveys;

- Apply for employment opportunities we advertise;

- Register for and attend our webinars, events or online discussions;

- Contact us for other reasons.

- We may also collect Personal Data about you from third party sources, such as credit bureaus, merchants, fraud prevention agencies, identity verification providers, analytics providers and other publicly available sources such as online directories and websites for due diligence checks.

1.2 Images and Videos

Users may upload images and videos to the app. These files are:

- Sent to our app servers for storage.

- Retrieved solely by the user to enable app functionalities in line with the app’s description.

- Not shared or disclosed to any third parties outside of SOLIDPYCO .

1.3 Technical Data for Advertising

We may allow third-party companies to serve advertisements in the app. These companies may collect the following anonymous data:

- Google Advertising ID

- Device type and version

- Browsing activity

- General location

- Other technical data related to your device

The information collected by third parties is used to provide targeted advertisements and improve the relevance of ads shown to you.

2. How We Use Your Information

- We use the information we collect to:

- Deliver and improve app functionalities.

- Provide a seamless user experience.

- Ensure compliance with technical requirements.

- Serve relevant ads through third-party services.

2.1. The legal basis for using your personal data

The legal basis we rely on for processing your Personal Data are:

Your consent: Where you agree to us collecting and using your Personal Data.

We have a contractual obligation: Without your Personal Data, we cannot provide our Services to you.

We have a legal obligation: We have a legal obligation and responsibility to act in compliance with applicable laws, legislations and regulations to prevent fraud by verifying your identity, terrorism financing, proliferation financing and money laundering. To ensure we are fully compliant with all applicable financial legislations such as Anti-Money Laundering and Counter Terrorist Financing Laws, we must collect and store your Personal Data.

We have a legitimate interest: In certain instances and as permitted by law, we may rely on legitimate interests in our business to process your Personal Data. These may include sharing your data with our affiliates, or protecting against fraud by checking your identity before providing you with a service.

3. Data Sharing and Disclosure

We do not share or sell your personal information, including position data, images, and videos, with any third party except as required to:

- Comply with applicable laws or regulations.

- Respond to legal requests or prevent fraud.

- Third-party advertisers collect anonymous data as described above, but no personally identifiable information (PII) is shared.

4. Data Retention

We retain user data for as long as necessary to fulfill the app’s functionalities or as required by applicable law. Users may request the deletion of their data by contacting our support team.

5. Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. User data protection Rights

Right to be informed on how we process your data. This Privacy Notice explains our privacy practices.

Right to request for access to all or copies of your Personal Data by signing into your Account or contacting us. We will not give you personal data we hold on other individuals.

Right to request delete or erase your Personal Data. Please note that this is a limited right which applies where the continued processing of your Personal Data has no legal justification. The exceptions to this right is where the applicable law, as a regulated financial services institution, to retain a historical archive of your personal data to fulfil regulatory requirements or where we retain a core set of your personal data to ensure we do not inadvertently contact you in future, where you object to your data being used for marketing purposes.

Right to correct or rectify any Personal Data that you provide which may be incorrect, out of date or inaccurate. You also have the right to ask us to update information you think is incomplete or outdated.

Right to opt-out of direct marketing. You have a right to ask us not to contact you for marketing purposes by adjusting your notification preferences on the settings page of our Sites or by opting out via the unsubscribe link in marketing emails we send you.

Right to object to processing: You have the right to object to or restrict the processing of your Personal Data in certain circumstances. Please note that where you object to or restrict us from processing your Personal Data, we might be unable to provide our Services to you.

Right to withdraw your consent where you had previously given the same.

Right to not be subject to a decision based solely on automated processing.

Right to request that we move or transfer your Personal Data across different Services we provide, or have it moved or transferred from us to another company in a structured, commonly used and machine-readable format. The exception to this right is where your request is not technically feasible or possible.

Opt-out: Opt out of personalized ads by adjusting your device settings (e.g., reset your Google Advertising ID).

7. Third-Party Advertisements

We work with third-party advertising companies to deliver ads. These companies adhere to industry standards and use anonymous information only. You can manage your preferences and opt-out of targeted ads through your device settings or by visiting the Google Ads Settings page.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically for any changes. Continued use of the app constitutes your acknowledgment of any modifications.

9. Company Activity

9.1 Company provides its Customers with the opportunity to pay for Bill Payment Services,sales of digital ewallets and Trading Pins. We also provide a portal for buyers and sellers to sell e-commerce Products with his/her account on SOLIDPYCO (hereinafter referred to as “System”) in the electronic sphere.

9.2 Company functioning in the market under the trademark of SOLIDPYCO provides its customers with opportunities to pay bills with member client wallet account in the System.

10.1 Know Your Customer (KYC) - KYC is the due diligence we must perform to identify our clients and ascertain relevant information before doing financial business with them.  Our KYC policies emphasizes:

Restrictions on anonymous account opening.

Obtaining necessary documents and information from every customer.

Conducting due diligence on the business relationship and scrutiny of transactions undertaken throughout the course of that relationship to ensure that the transactions being conducted are consistent with our knowledge of the customer and their business.

10.2 Money Laundering — solidpyco is part of a global effort to meet the challenges of restricting criminal activities by knowing their customers (including conducting customer identification and verification and undertake ongoing monitoring where applicable) on the financial system, and to participates in international talks to ensure effective solution.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

support@solidpyco.com